Reference

Privacy Policy For Your raffi77 Account

The raffi77 Privacy Policy explains how we collect, use and protect the details connected with your account, device and wallet activity.

Account dataCookie choicesWallet recordsAccess requests
raffi77 Privacy Policy For Your raffi77 Account
CONTACT PATHS

Get Privacy Help Near Your Account

A clear contact path matters when a name, phone number or wallet record needs attention.

Account data request Use the account help path to ask what personal data we hold or to request a copy. Include your registered phone detail so we can confirm that the request comes from the account owner before sharing any record.
Wallet record question If a DANA, OVO, GoPay or QRIS entry looks unfamiliar, send the payment reference and date through support. We compare the record with the account activity and explain the status without requesting your wallet PIN.
Correction or deletion Tell us which account detail needs correction or which request you want to make. We may need phone verification before changing profile data, and some transaction records can remain where retention is required.
HANDLING DETAILS

What This Privacy Policy Covers

We treat privacy as an account process rather than a general promise. When you open an account, we use the details supplied at that step to create your profile and complete phone…

Collection at account opening

We collect the account details you enter, including contact information needed for phone verification. We use that information to create access, match support requests and protect the profile from an unverified change.

Cookies and sessions

Cookies can retain a session choice and support a smoother return from your phone or desktop browser. You can manage cookie settings in your browser, although changing them may require another login or affect policy-page preferences.

Payment matching

A DANA, OVO, GoPay or QRIS reference helps us match a wallet event to the correct account. Bank transfer and virtual account records serve the same reconciliation purpose, while sensitive wallet credentials remain outside our request.

Account security

Phone verification is part of the access path, and device or session signals can help us investigate unusual activity. We will not ask you to disclose a password, wallet PIN or one-time security code in a support request.

Retention decisions

We keep records for as long as they serve account support, security, payment matching or another stated purpose. When a purpose ends, we review whether the record can be removed, anonymised or retained under an applicable requirement.

Your request route

You can ask for access, correction or deletion through the account help route. Add the registered phone detail and a precise request; we may verify ownership first and explain any limit that applies to transaction or security records.

Privacy Policy Questions About raffi77

These Privacy Policy answers address the checks you may make before opening or using an account from Indonesia. We keep the wording practical: what we collect, why a payment reference appears, how cookies work, and how you can ask for a change. If your question concerns access, eligibility depends on local law and our support route can explain the next step.

The Privacy Policy covers account details, phone verification, device and session data, cookies, payment references, support records and requests about your personal information. It explains why we use each category, how retention is considered and how you can ask for access, correction or deletion.

We use your phone number to create the account profile, complete phone verification before access and connect a privacy request with the correct account. If you ask us to change it, we may verify ownership first so an unapproved person cannot take over the profile.

Yes. The Privacy Policy covers payment references and status details connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. We use those records to match receipts and resolve account questions, while you should never send a wallet PIN or security code.

Use the account help route and ask for a copy of the personal data linked with your profile. Include your registered phone detail and describe the records you need, such as account or payment data. We verify the request before sharing information with you.

Yes. Send a correction request through account help and identify the field that is wrong, such as a contact detail. We may complete phone verification before making the change. If a record is tied to a completed payment, we explain how the correction can be handled.

Cookies can remember session choices and help us understand whether a login is returning from a phone or desktop browser. Browser settings let you manage them. Removing cookies may sign you out or require another verification step, but it does not erase account records by itself.

You can ask for deletion through the account help route, and we assess each category separately. Some profile data may be removed when no longer needed, while payment, security or support records may need to remain for a stated period. Access depends on local law.